AT&T’s Morale Problem

[I’m sure the sentiment is more widespread than this one rep][link].

*Update*: [AT&T says it’s a hoax][hoax], and they’re probably right. Consumerist gets it, though: it doesn’t matter if it’s “true” or not. It felt true, and that speaks volumes about AT&T’s business and culture.

[link]: “Transcripts: A&T Rep Wants To Die”
[hoax]: “Consumerist: AT&T Says Their Rep Doesn’t Want To Die”

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