The Web Is a Customer Service Medium

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Paul Ford has written maybe the cleverest thing I’ve read about the web in as long as I can remember.

via Aaron Swartz

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My name is Phil Nelson and I make beautiful objects for a troubled world. I'm a designer / developer / writer / director / editor / narrator at Occipital.

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Hey. What're you doing all the way down here? You get lost? Just looking around? Cool. I like you.