Joe’s First Computer Encounter

[A Mozilla guy takes a 60-year-old cafeteria worker though the major browsers.][link]

User testing like this is both fun and truly useful to people who make things with a large audience in mind, such as myself. We always *attempt* to keep what we call “unsophisticated” users in mind, but sometimes you need to go face-to-face to really understand.

[link]: “User Testing in the Wild: Joe’s First Computer Encounter « Boriss’ Blog”

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