Tag: customer service

  • The Web Is a Customer Service Medium

    [Paul Ford has written maybe the cleverest thing I’ve read about the web in as long as I can remember.][link] via [Aaron Swartz][aaron] [link]: http://www.ftrain.com/wwic.html “The Web Is a Customer Service Medium (Ftrain.com)” [aaron]: http://www.aaronsw.com/ “Aaron Swartz”