These are the things I've written that are tagged "usability"

Josh Clark .vs. Jakob Nielsen on Mobile Usability

12 April 2012

Kid gloves are off, and I’m with Clark: For all of Jakob Nielsen’s many great contributions to web usability over the years, his advice for mobile is just 180-degrees backward. His latest guidelines perpetuate several stubborn mobile myths that have led too many to create ‘lite’ mobile experiences that patronise users, undermine business goals, and […]

Joe’s First Computer Encounter

15 August 2011

A Mozilla guy takes a 60-year-old cafeteria worker though the major browsers. User testing like this is both fun and truly useful to people who make things with a large audience in mind, such as myself. We always attempt to keep what we call “unsophisticated” users in mind, but sometimes you need to go face-to-face […]

Usability Question du Jour

12 November 2009

Say I’m building a website that deals with data from other websites (social and professional networks, etc), and I want users to be able to enter in their existing profile info into of the application. I can’t just ask for their current username (e.g. http://facebook.com/<yourname>), because some of these websites do not have very friendly […]

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My name is Phil Nelson and I make beautiful objects for a troubled world. I'm a designer / developer / writer / director / editor / narrator at Occipital.

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